Hotel Reservation

Individual reservations (up to 9 rooms)

Due to limited room availability in Thessaloniki, we advise you to make your reservation as early as possible in order to have the best choice of available hotels. Hotel accommodation is subject to availability and will be allocated on a first come, first served basis.

Conditions and payment

Your reservation will be confirmed once payment deposit is received.

Full pre-payment of the stay is also available.

Cancellation Policy

All rooms can be cancelled before 16 January 2020 and the amount prepaid will be refunded less a 40 Euro handling fee. There will be no penalty for the reduction of nights.

For cancellations from 17 January 2020 to 16 March 2020, the equivalent cost of one night’s accommodation will be charged as a cancellation fee.

For cancellations from 17 March 2020 to 30 April 2020, the equivalent cost of two night’s accommodation will be charged as a cancellation fee.

For cancellations from 1 May 2020 or no shows, the entire booking period will be charged.

Global conditions

The invoice will be provided upon receipt of full payment which must be paid to FREI SA. Reimbursements will be made in July 2020.

Group reservations (10 or more rooms)

For group reservations (ten reservations or more), please contact FREI SA at accommodation@frei.gr as well as for further information.

Conditions and payment

Your reservations will only be granted upon receipt of the following:

Upon Signature: 50% of the total amount due.

Before 1 March 2020: remaining 50% of the total amount shall be received.

*For contracts signed after 2 March 2020, 100% of the amount should be received until April 17, 2020

Cancellation Policy

For cancellations before 1 March 2020, 10% of the total rooms reserved per night, per room type per hotel can be cancelled without penalty.

For cancellations between 2 March 2020 and 31 March 2020, 5% of the total rooms reserved per room per night may be cancelled.

For cancellations between 1 April 2020 and 30 April 2020, 2% of the total rooms reserved can be cancelled.

For cancellations from 1 May 2020 or no shows, 100% of the remaining total rooms nights will be charged

The penalties cannot be used to credit another night, reservation or refunds. The nights cancelled cannot be transferred to another date nor another hotel.

Global conditions

All group bookings have to be prepaid in full. The invoice(s) will be issued by FREI SA.

Rooming Lists

For group reservations, participants’ name list should be received until March 27, stating Surname, Name, Room Type and special needs.

Changes

All modifications should be communicated to FREI SA in writing via e-mail to accommodation@frei.gr. Name changes are accepted until May 15, 2020 without charge. After this date, 15€ per name change will be charged.